Return Window: You have 7 days from the date of delivery to request a return or exchange.
Product Condition: Items must be in new condition to be eligible for a return. We accept returns and exchanges for defective products only.
Return Method: All returns are handled by mail.
Return Shipping Costs: Return labels are included in the package for free. There are no restocking fees.
How to Initiate a Return or Exchange:
Contact our support team within 7 days of receiving your order to notify us of the return or exchange.
Pack the item securely in its original packaging along with any provided materials.
Use the free return label included in your package to ship the items back to us.
Refunds
Once your returned item is received and inspected, we will process your refund.
Refund processing time takes up to 7 days to reflect in your account.